Friday, November 1

IRS: Poor Communication Frustrates Families Over Tax Refund Delays


IRS: la poca comunicación frustra a familias por retrasos en la devolución de impuestos
The GAO criticized the IRS for not providing enough information about the tax filing delays.

Photo: Chip Somodevilla / Getty Images

The report of the United States Government Accountability Office (GAO) states that the Internal Revenue Service (IRS) does not communicate what enough to taxpayers the source of the delays in tax returns, refunds, stimulus checks and child tax credits that is frustrating American families who they still do not receive the money they are due.

This situation is causing many families with financial difficulties are still waiting for the IRS to send them their refunds taxes, stimulus payments or monthly child tax credit installments, or all three supports together. In May, several of the social media users complained to the federal office that they had not yet received their unemployment benefit tax refund .

GAO criticized the IRS website for not providing enough relevant information about delays in processing people’s statements . It further mentions that “the automated message from the IRS on its toll-free line for individual taxpayers has not been updated to explain the delays in refunds or to include any other alerts associated with the filing season of 2021 ”, says the report .

Related: The IRS detected possible fraud from Identity theft in over 5 million tax refund requests

The 15 July the IRS sent the first batch of monthly payments of the Advance Child Tax Credit for an approximate value of $ 15, million dollars to about 35 mill ones of families. The Treasury and IRS said last week distributed more than 2.2 million additional stimulus payments totaling $ 4, 000 millions of dollars within the framework of the American Rescue Plan.

In addition nearly 4 million taxpayers who overpaid their unemployment compensation taxes have received refunds averaging $ 1, 265 dollars .

This is good news for families that have received their money, but also fuels the frustration of others who have not yet received their payments . A Facebook page, which boasts more than of people who have not received the third payment of the stimulus check.

Related: $ 15, 200 IRS dollars – the amount for a family with two children under the age of 18 years that you collect the child tax credit and stimulus check

However, the IRS has a huge backlog of raw returns. Until the 17 July the IRS reported that it had 15. 6 million individual returns not yet processed .

This means that if the IRS still has delays in filing taxes for 2020, the federal agency will not be able to determine the eligibility of families of children who can receive the tax credit . This situation will cause them to see a note on the IRS website’s web page stating that they are not eligible for the tax credit or that the credit is outstanding.

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