Photo: JUNG YEON-JE/AFP/Getty Images
the south korean company Samsung recalled 663,500 washing machines and warned consumers the machine poses a fire risk because it could overheat and cause a short circuit.
The ad takes place after 51 reports of “smoke, melting, overheating, or fire involving washers” were received. Ten of the reports resulted in property damage and three customers reported smoke inhalation injuries.
Affected models include WA49B, WA50B, WA51A, WA52A, WA54A and WA55A top-load washers with washdown. The machines were sold in the colors white, black, champagne and ivory and are equipped with Wi-Fi.
The Consumer Product Safety Commission (CPSC) said in a statement that the more than 600,000 kits sold at Best Buy, Costco, The Home Depot and Lowe’s from June 2021 through December 2022, priced between $900 and $1,500.
The CPSC said a software update may address the fire hazard. He said that Those who have not connected the WiFi-equipped washer will need to contact the company for instructions on how to download the fix software.
“Consumers should immediately check if their washing machine software has been updated to avoid the danger; and if not, consumers should stop using the washing machine immediately until the software is updated.”said
Instructions for checking if the software has been updated can be found here.
This is not the first time Samsung products have had a problem. Last May a couple of customers launched a class action lawsuit, arguing that their refrigerators were underperforming by not cooling food sufficiently.
On the other hand, consumer advocacy groups in Brazil have also reported that they have come together to file a class action lawsuit against the company for not including chargers with the sale of the new equipment.
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