During one of the blackouts at a HEB branch in Austin, shopkeepers allowed shoppers who were in line leave with your supplies without making any payment
Photo: Joe Raedle / Getty Images
“The light has gone” is the expression of a scene that has been played in recent days throughout Texas but this time it was at a HEB branch in Austin .
On Tuesday afternoon a group of customers were in the grocery store when the electricity went out while a large number of people were trying to get supplies following the winter storm that has wreaked havoc across the state.
Despite the emergency, the branch that day was not as full as self-service stores have been, according to Washington Post .
When everything went dark the payment terminals were deactivated. Customers in line were ordered by HEB staff to continue “and let them leave with their carts full of provisions.”
Some local media reported that consumers were upset by the interruptions power service, but thanks to the store’s authorization they were able to get supplies of bread, bacon, macaroni, milk, chicken and other basic products but could not get water as the HEB shelves were empty .
Most citizens in Texas have had to deal with power outages and problems with the drinking water service in their homes throughout the week.
HEB stores throughout Texas have registered an avalanche of customers and have established a restricted hours due to cut them s of energy that caused the winter storm.
In the social networks several users posted messages about what was happening at the branch after the supermarket chain confirmed the story through their social networks.
@ HEB True? pic.twitter.com/rVQXsG9U8k
– Kelly W (@KelWil 65)
February 17, 2021
The Heart of America .
Today, Deb and I went to our local grocery store called: HEB
.
We wanted to pick up a…Posted by TR Henny On tuesday, 16 February 2021
Related: This is why HEB was rated as the best supermarket in the United States
The changes in the Texas retail operation continue in the face of a winter storm that has residents and businesses grappling with some of the coldest temperatures in decades in the Lone Star State where almost 3 million homes and businesses remain without power .
HEB has more than 400 branches in Texas and Mexico. More of 20 of its stores were temporarily closed as of Wednesday in the Austin and San Antonio area following the passage of the winter storm.
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