Monday, October 7

Capital One will send $707 to customers affected by a hack: how you can apply

Arlenys Tabare's Avatar

By Arlenys Tabare

30 Oct 2023, 1:58 PM EDT

After in 2019, one of the largest banks in the United States Capital One was the victim of a cyber attack in which millions of its customers’ data was leaked, Last year, after a long legal process, the bank managed to reach an agreement with its affected users. for the hacking.

The more than 98 million customers who filed a complaint after learning of the situationwill receive compensation of approximately $190 million dollars; Although the legal process and the agreement were reached on September 13, 2022, there are still clients who have not claimed their payment.

For that reason, if you are a Capital One customer and were part of those affected by the hack, here we explain how you can claim the compensation payment before the deadline.

How can you claim payment?

First of all, it is necessary to take into account that The persons eligible for compensation payment are those clients who were members of the Settlement Group During the cyber attack, according to Capital One’s official website, an estimated 98 million customers were affected.

In this case, to claim the payment that reaches $707 dollars for each clientthose affected should have received a notification email from the banking institution at the end of September 30 of last year, which must be responded to before November 27 of this year.

The email must indicate the payment method in which you wish to receive the digital money through EpiqPay. If payment is not claimed before that date, The bank will send the check physically between 2 or 4 weeks after September 27 to the address that the client has previously registered.

Now, if you were a Capital One customer during March 2019 and suspect that your information was hacked, but you have not received any email, you can proceed in two steps: send an email to the Settlement Administrator at info@CapitalOneSettlement.com or Call 1-855-604-1811 to verify your status as a member of the Settlement Class.

Keep reading:

  • How to create a secure ATM key, according to ChatGPT
  • Which Bank of America and Wells Fargo branches will close in the coming days
  • Department of Justice warns banks that they cannot deny loans to immigrants solely because of their immigration status