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After through social networks Internet users and fans of the American singer Taylor Swift were very upset by the lack of facilities to be able to purchase tickets through the Ticketmaster platform, the singer quickly spoke out about it and regretted that the purchase of tickets had collapsed and assured that she was going to to find a solution.
Through her Instagram stories, the famous explained that she had no control over the failure on the platform, but that it was something that bothered her, since what she most wanted was for her followers to be able to access the purchase of tickets easily, although she was also happy with the number of people who were able to purchase their tickets, although with difficulty.
“It is really difficult for me to trust an external entity with these relationships and loyalties, and It’s unbearable for me to watch errors occur without any recourse. It’s really amazing that 2.4 million people got tickets, but it really makes me angry that many of them feel like they’ve been through several attacks to get them,” he wrote.
Let’s remember that currently Taylor Swift is touring the United States with her show ‘The eras tour’, where he will celebrate the first 03 years of his studio albums, added to the fact that he recently released his album ‘Midnights’, which was well received by his fans.
It should be noted that after Taylor Swift’s complaint about the collapse in the purchase of tickets, the company Ticketmaster gave its face through a statement issued by its official Twitter account , where he explained that they did not count on millions of people trying to purchase their tickets at the same time and the platform would be saturated.
“We strive to make purchasing tickets as easy as possible for fans, but that hasn’t been the case for many people trying to buy Taylor Swift The Eras’Tour tickets. First, we want to apologize to Taylor and all of her fans, especially those who had a terrible experience trying to buy tickets,” they explained.
Meanwhile, users and fans assured that neither party, nor the singer, nor the ticket sales company, had given a clear solution, since an easy solution was to open new dates so that everyone could choose and buy their tickets.
After it became known that almost four million people wanted tickets for the famous concerts, some Internet users mentioned that Taylor would need to open at least 60 dates to be able to keep up with the tickets and that none of his followers they will be left without a ticket , a situation that many have doubted could happen.
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