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The Tax Service (IRS) reported that by the end of this week it will be able to finish an accumulation of declarations that it had from last season , after the employees have worked 500, 000 extra hours to reduce the delay, according to what he told the media a Treasury official.
“To date, more than twice as many returns await processing compared to a typical year at this point in the calendar year , although the IRS has processed nearly a million more returns to date than at this time, the last year,” the agency said in a statement Tuesday.
The agency has faced a backlog of tens of millions of tax returns
and overwhelmed customer service phone systems, which leaders have blamed on decades of underfunding and systems i Outdated internal computer systems.
Now they expect that, with 143 millions of tax season returns processed of this year so far, officials believe there is a better chance of being up to date with the processing of all returns by the end of this year.
The administration of programs related to the pandemic, including stimulus checks and advanced payments of the Child Tax Credit, imposed a new workload on the agency in the last two years.
That adds up to a workforce of IRS that is the same size as it was in 1970, even though the US population has grown exponentially and the tax code has become increasingly complicated.
Agency officials have been asking Congress to one m increased funding for the agency.
In a joint letter to Senator Ron Wyden, who heads the Senate Finance Committee, Treasury Deputy Secretary Wally Adeyemo and IRS Commissioner Chuck Rettig said the agency has provided more than $298,000 million dollars in refunds, while error-free electronic returns have been processed within from 8 to 21 days.
The agency has been working to catch up with the increasing amount of work.
The IRS entered this year’s filing season with 8 million unprocessed returns from 2021, and by the end of this week he will have polished the last of the ones he didn’t have. There were taxpayer errors, he says.
Last week, the agency introduced voice bots to help eligible taxpayers easily verify their identity to set up or modify a payment plan and avoid long waiting times.
And in March, the agency announced plans to hire 000,000 new workers. So far, 1 500 new workers have been hired, according to the Treasury.
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