Photo: Ronald Martinez / Getty Images
A man of 90 years caused his analog message to go viral after it paid close to $ 10, 000 dollars to publish in the Wall Street Journal a letter addressed to AT&T in which he complained about the speed of his internet service.
According to the old man, Aaron Epstein, the communications company boasts of being an industry leader, yet for people who live in North Hollywood is a “ tremendous disappointment ” for the poor quality of the service.
Next-level customer complaint:
90 – year-old Aaron Epstein , of Los Angeles, CA, got so mad about his shitty AT&T internet speed that he bought ad space in the @WSJ to publically call-out the company’s CEO. It cost him $ 10, 000. pic.twitter.com/A1aMJhh8qT
– Zachary Crockett (@zzcrockett) February 10, 2021
The man who has been a customer of the company since 1960 assured that “ despite AT&T promoting services of up to 100 MBS in other neighborhoods, the highest speed we get from AT&T is only 3 MBS ”, referring to the speed of service in said Los Angeles neighborhood.
In his letter public assuring that the competition offered up to 200 MBS of speed, ensuring that the company should keep up with new technologies and provide higher connection speed, since in your home it is almost impossible to enjoy a streaming service like Netflix or Hulu from continuously.
Eps Tein reportedly posted the ad in Dallas, Texas, where AT & T’s headquarters are located, and another in New York City.
According to information from local media, the old man would have been contacted by the president of the company to follow up on his case. “ I’m waiting patiently to see what they can do ,” Epstein assured.
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